Name: Payton Shubrick
Class Year: 2015
Title: R&D Lab Manager (Research and Development Lab Manager)
Organization Name: MassMutual
Major: Political Science
What does your job entail?
My role is to manage R&D activities for the company, specific to home office employees. What that means is I attempt to solve business problems leveraging emerging technologies as well as exploring technologies that could impact our industry in the next 12-18 months. What does that mean in plain English? I look for the return on investment a technology can offer. Can we save 2 million dollars be leveraging VR for training sessions as opposed to the current model of paying facilitators and having in classroom sessions?
How has your Holy Cross education contributed to your success?
My Holy Cross education has contributed to my success in many ways. At Holy Cross, I was able to grow – socially, intellectually, ethically, etc. I often find myself harnessing skills that I developed in both the classroom and student activities, like SGA and BSU, to propel me forward professionally. At Holy Cross, I was able to develop a greater sense of awareness of who I was as a person and how I can impact the world around me. With that mindset, you can rethink traditional business problems with many lenses to come up with a solution and then be able to present that idea in a well-written document or verbal presentation.
What skills are most important in your day to day work?
The most important skill in my work is being able to check, adjust, and pivot. Unlike traditional career paths with technology, you can come up with a solution and then discard the entire thing for something better because a smart algorithm can now be applied. This means you can’t grow too attached to one solution or one way to solve a problem. Everything is a fair game all the time and things change rapidly, so accept change early and fast to make life easier later.
What advice would you give to a Holy Cross student looking to enter your field?
Start studying trends in technology now. Virtual/ augmented reality, chatbots, algorithms, autonomous driving cars, artificial intelligence are real and going to change the world around us. In your day to day, life start to think about how things can simplify your life and delivery information before you know you want it.
