Meet Alumna Sarah Rocha ’24, Medical Assistant at Boston Bone and Joint Institute

Name: Sarah Rocha 

Class Year: 2024 

Title: Medical Assistant 

Organization Name: Boston Bone and Joint Institute 

 

1. In one sentence, what does your job entail? 

As a medical assistant in an orthopedic office, I assist with rooming patients, help providers with injections, fit durable medical equipment (DME), and perform suture removals. 

 

2. What planned and unplanned events connected you to your industry and your first employer after Holy Cross? How did you learn/decide it was a good fit for you?

After graduating from Holy Cross, I planned to take two gap years before medical school to gain more clinical experience, and I wanted to find a place that would not only give me hands-on experience but also encourage growth in my knowledge of patient care and the medical field. Since orthopedic surgery is a specialty that interests me, BBJI stood out as the perfect fit. One of the biggest reasons I chose BBJI was because of Suzanne Miller, one of the top orthopedic surgeons in the country. As a female aspiring to work in a heavily male-dominated field like orthopedics, having the chance to work alongside a successful female surgeon was an incredible opportunity that I couldn’t pass up. 

Another reason BBJI appealed to me was the unique dynamic among the medical assistants. Unlike most practices, where MAs often pursue it as a long-term profession, at BBJI, all the MAs have similar goals, whether it’s to become an MD, PA, or PT. Being surrounded by like-minded people who are all working toward careers in healthcare was really important to me. On top of that, the concept of rotations with different providers fosters continuous learning. Every provider has their own style, and working with each one offers new insights, whether it’s how they like injections or how they prefer their patients to be roomed. The providers are also eager to teach as long as you show interest, which creates an environment focused on learning—something I always look for.

 

3. What were you involved in when you were on campus? 

I was involved in SPUD (Student Programs for Urban Development), where I volunteered as a Portuguese translator at a free healthcare clinic in Worcester. I was also a member of the American Medical Student Association (AMSA), Science Ambassadors, XChrom, and Best Buddies. 

 

4. What was your major and how did it affect your career decisions?

I was a biology major, and my interest in the sciences solidified my plans to pursue a career in healthcare and eventually go to medical school. Studying biology gave me a strong foundation in understanding the human body, which directly aligns with my passion for patient care and my long-term goal of becoming a physician. The major also helped me develop critical thinking and problem-solving skills that I now apply in my current role as a medical assistant. 

 

5. What are one or two skills that you developed at Holy Cross that you use in your work? 

One of the most valuable skills I developed at Holy Cross was learning how to stay calm when facing something new and unfamiliar, which I gained during my organic chemistry class. Rather than panicking, I learned to trust that I had the tools to figure out a solution. I use this skill all the time now as a medical assistant at BBJI, where I’m constantly faced with new situations and learning opportunities. Even if I haven’t seen a specific situation before, I know I can handle it, whether by checking my Google Drive for information or asking someone with more experience. I always feel confident that the problem can be solved. 

 

6. What advice do you have for students on campus today? 

My biggest piece of advice is to not be afraid of failure or making mistakes. When things don’t go as planned, you have two options: 1) you can panic, which might lead to a downward spiral and affect your future performance, or 2) you can reflect on what went wrong, use it as a learning opportunity to address a weakness, and then move forward with the motivation to improve. If you’re making mistakes, it means you’re learning, and that’s the most important part.

Meet Alumna Shauna Conway ’04, Founder & Executive Leader at Strategic Growth and Innovation (SG+I)

Name: Shauna Conway (maiden name Crehan)

Class Year: 2004

Title: Founder & Executive Leader

Organization Name: Strategic Growth and Innovation (SG+I)

 

 

1. In one sentence, what does your job entail?

I lead an advisory strategy firm that partners with organizations to navigate the complexities of digital innovation, data management, AI strategy, and cybersecurity—driving sustainable growth, mitigating risk, and achieving transformative business outcomes.

 

2. What planned and unplanned events connected you to your industry and your first employer after Holy Cross? How did you learn/decide it was a good fit for you?

My journey into technology and strategy was both intentional and serendipitous. During the summers in high school and my first two years of college, I worked at law firms and the Concord District Court, where I developed a strong foundation in analytical thinking and understanding complex systems. My junior year, a friend across the hall in Mulledy introduced me to an opportunity at Thomson Reuters, where I was exposed to the world of technology and data, sparking my interest in how information could drive business decisions. In my senior year, I attended a career fair and met representatives from FactSet. I was intrigued by their consulting training program, which required quick learning, critical thinking, and the ability to communicate complex solutions effectively. I joined FactSet after graduation, where the analytical rigor and client-facing nature of the role aligned with my strengths and passion for problem-solving. Throughout my career, I’ve found that roles are a good fit when they inspire learning, offer opportunities to add value, and present challenges that drive growth. This mindset has guided my journey, ultimately leading me to pursue leadership positions where I could shape strategy and drive innovation.

 

3. What were you involved in when you were on campus?

While at Holy Cross, I focused on building strong community ties. In Student Government and as a Student Affairs Judicial Liaison, I played a key role in making the campus smoke-free, promoting health, and fostering good community membership. I also contributed to constructing the first on-campus student apartments, aligning closely with my work on the ‘Civitas Branching’ Mosaic—a collaboration with Worcester residents to create a lasting symbol of partnership and connection. This experience fostered cultural understanding, teamwork, and civic engagement, which are integral to my professional life today. During my senior year, we also formed the Off Campus Student Union (OCSU), creating connections between Holy Cross students, City Hall, local police, and the community. Though my time with Mock Trial was brief, it still provided invaluable experience in teamwork, quick thinking, and communication—skills that I continue to leverage.

 

4. What was your major and how did it affect your career decisions?

I majored in Economics, which provided a critical framework for understanding market forces, decision-making, and problem-solving. The rigorous education in economic theory and data analysis, paired with a liberal arts approach to learning, shaped my ability to assess problems from multiple perspectives. This adaptability and strategic thinking have been crucial in how I approach technology investments and business growth throughout my career.

 

5. What are one or two skills that you developed at Holy Cross that you use in your work?

Holy Cross honed my analytical thinking and collaboration—skills essential to my role today as I work closely with clients to craft strategies and drive change. Balancing academics, extracurriculars, and early work experiences also taught me resilience and a strong work ethic, both vital for leadership in a constantly evolving tech landscape.

 

6. What advice do you have for students on campus today?

Be bold—take risks, and don’t fear failure; every mistake is an opportunity to learn. Let your values guide you, making an impact in line with Holy Cross’s mission of leadership and service. And go after what excites and challenges you—true growth happens when you step into the unknown.

Meet Alumna Dr. Sarah Boehm ’11, Associate Director for Education and Outreach

Name: Sarah Boehm

Class Year: 2011

Title: Associate Director for Education and Outreach

Organization Name: Center for Nanoscale Science, Pennsylvania State University

 

1. In one sentence, what does your job entail?

I manage the educational and professional development portfolio for a large materials research grant that consists of roughly 20 faculty and 35 graduate students and postdocs.

 

2. What planned and unplanned events connected you to your industry and your first employer after Holy Cross? How did you learn/decide it was a good fit for you?  

With both the encouragement of Holy Cross faculty and the knowledge of career opportunities that a higher degree would afford me, I decided to pursue a doctorate degree in Chemistry. In graduate school, I attended the American Chemical Association’s Leadership Development Institute where I met a future colleague at BASF who introduced me to the company and their Leadership Development Program for new PhD scientists. This connection helped me to gain acceptance to the rigorous program that consisted of three 8-month rotations across the US in various roles. One of my rotations involved technology scouting and university collaboration development in Boston, where I learned about roles in academia for scientists outside of the lab. This experience ultimately reinforced the fact that I enjoy working in the academic setting and led me to seek out opportunities to utilize my skills beyond industry. Networking and relationship building led me from one position to the next, directing me to my current role where I find fulfillment mentoring students and inspiring the next generation of scientists.

 

3. What were you involved in when you were on campus?

Cheerleading, Chemistry research, Chemistry lab teaching assistant, Physics Workshop tutor, Physics grader

 

4. What was your major and how did it affect your career decisions?

I was a chemistry major with a physics minor. As an undergraduate I was fairly certain that I wanted to work as a scientist and learned that obtaining a PhD would provide me with the career growth opportunities that I was interested in. I truly started to explore my options in graduate school where I learned about the varied roles PhD chemists play in industry, academia, policy, government, and beyond. Having a degree in chemistry expanded my options and allowed me to shift careers from industry to academia because I have the critical thinking, communication, and analytical skills necessary to be successful.

 

5. What are one or two skills that you developed at Holy Cross that you use in your work?

Holy Cross was a safe space for me to learn to ask for help. It’s not always comfortable and it takes confidence. In all my roles since graduating I have needed to gather resources and identify collaborators to build effective teams. I recognize that I need help in areas outside of my expertise and bring in people with varied and complementary skill sets to round out the team. Building confidence in my own abilities is also key to feeling comfortable acknowledging my limits and knowing when to ask for help.  

 

6. What advice do you have for students on campus today?

There are three main components in any job, internship, or graduate research lab – your boss, your work/project, and your coworkers. Before committing to any new endeavor, assess how you feel about each component. Will you be supported by your boss? Will you get along well with your coworkers? Will you enjoy the work? I suggest that you should feel positively about at least two of the three to be happy and successful in that role.

Meet Alumna Sarah Palmieri ’08, Sr. Advisor, Federal Program Manager at Dell Technologies

Name: Sarah (Tagg) Palmieri

Class Year: 2008

Title: Sr. Advisor, Federal Program Manager

Organization Name: Dell Technologies

 

1. In one sentence, what does your job entail?

As a Federal Program Manager, I lead programs supporting the Federal Services business at Dell – primarily focused on enabling our Services Sales and Online portfolios.

 

2. What planned and unplanned events connected you to your industry and your first employer after Holy Cross? How did you learn/decide it was a good fit for you?  

I didn’t know exactly what I wanted to do when I graduated. I had majored in English because I enjoyed that subject, not because I had a particular career path in mind. I applied to various jobs during my senior year through the Career Planning Center and ended up accepting a Sales position at a publishing company. I knew Sales was not what I wanted to do long-term, but it was a way to get my foot in the door and gain some experience. I spent 5 years at that company, making a couple lateral moves until I found the area I was interested in – project management. At this point, I also realized I was more interested in the tech industry than publishing. So, I left for a position as a project manager for a website translation company. I stayed there for a year and a half and eventually ended up at EMC Corporation, which was later acquired by Dell. I have been at Dell for about 8 years now and am very happy in my current role.

 

3. What were you involved in when you were on campus?

Summer Internship Program, SPUD, Women in Business

 

4. What was your major and how did it affect your career decisions?

I was an English major with a minor in Philosophy.

 

5. What are one or two skills that you developed at Holy Cross that you use in your work?

Critical thinking is fundamental to my role as a Program Manager. I need to be comfortable with ambiguity and changing priorities every day. I use my best judgment to make decisions on my programs to have a positive impact on the business. Communication and interpersonal skills are also key to success as a Program Manager.

 

6. What advice do you have for students on campus today?

Take advantage of the Holy Cross network and the Career Planning Center. Attend as many career events as you can – you may learn about career paths you never knew existed. If you don’t know exactly what you want to do upon graduating, that is OK! Find an area that aligns with your interests and get some experience. You can always try something new if it doesn’t work out.

Meet Alum Alberto Correia ’78, Vice President of Technical Services

Name: Alberto Correia

Class Year: 1978

Title: Vice President of Technical Services

Organization Name: Proveris Scientific

 

1. In one sentence, what does your job entail?

My focus is customer support. The functions that report to me include:  marketing; field and in-house services and sales of specific product lines.

 

2. What planned and unplanned events connected you to your industry and your first employer after Holy Cross?

I was a chemistry major and one of our instruments broke down. I went to the vendor to obtain the part we needed and met an alumni who offered me an internship in the laboratory from there I worked my senior year and two weeks before I graduated I started a full time position.

 

3. How did you learn/decide it was a good fit for you? 

The company was based on chemistry and had a customer focus that was unmatched.

 

4. What were you involved in when you were on campus?

Junior year I was working 3-4 nights in the laboratory at Waters. Senior year a spent every other week traveling across the USA lecturing for Waters. My professors were great as they allowed friends to tape the lectures and fed-ex them to the hotels I was staying at so I could keep up.

 

5. What was your major and how did it affect your career decisions?

I was a  chemistry major and all of the positions I have held were related to knowledge of chemistry. 

 

6. What are one or two skills that you developed at Holy Cross that you use in your work?

The chemistry knowledge was critical, but as important was the life lessons that a Jesuit education instilled in me: loyalty; ethics; hard work.

 

7. What advice do you have for students on campus today?

Follow your passion. I am 65 years old and never worked a day in my life. I go to work to have fun and make an impact. No amount of money is worth following a path that you do not enjoy.

Meet Alumna Kat Rosenthal ’13, Project Manager, John Moriarty & Associates

Name: Kat Rosenthal

Class Year: 2013

Title: Project Manager

Organization: John Moriarty & Associates, DC

 

1. In one sentence, what does your job entail? 

I manage the financial and manpower requirements to build buildings

 

2. What planned and unplanned events connected you to your industry and your first employer after Holy Cross? How did you learn/decided it was a good fit for you?    

A series of failed attempts at finding my passion lead me to start throwing darts at the wall to find a career. I wanted something that had a team component, as I missed playing sports so much. I connected with someone from high school who worked for a large general contractor in Boston who then pointed me in the direction of another general contractor. I reached out for an unpaid internship and was hired as a paid intern. Three months of interning lead to a full time job. Six years later, I now run my own project and still love what I do.

 

3. What were you involved in when you were on campus?  

Varsity softball, President of ABiGaLe/Allies (now Pride), Physics grading and tutoring, and a Pub Rat 🙂

 

4. What was your major and how did it affect your career decisions? 

I studied Physics with a Concentration in Women’s and Gender Studies. I knew I did not want to work in a lab forever after a few summer internships. Physics taught me how to collaborate and problem solve; I knew that whatever I did for a living had to let me critically think and work with a team.

 

5. What are one or two skills that you developed at Holy Cross that you use in your work?

Most definitely teamwork and creative problem solving. Construction is a very big field with a lot of different specialties. As a general contractor, we work to learn a little about a lot, working with the experts (designers and engineers) to make a building. It involves working as a team and problem solving as a group. So many times I know only high level details, but my ability to think outside the box to solve a difficult constructability issue is very helpful!

 

6. What advice do you have for students today?

Do as much as you can while you’re still at Holy Cross. Try everything you can. Get outside of your comfort zone. Do not worry so much about your grades. Instead, work hard, maintain a good reputation, and create great and long standing relationships with professors, staff, and classmates; that will pay off so much more in the long run.

Meet Alum Michael Pettinati ’13, Data Scientist, Biofourmis

Name: Michael Pettinati

Class Year: 2013

Title: Data Scientist

Organization: Biofourmis

 

1. In one sentence, what does your job entail? 

I develop algorithms using large datasets to improve upon and support patient health.

 

2. What planned and unplanned events connected you to your industry and your first employer after Holy Cross? How did you learn/decided it was a good fit for you?    

I went to graduate school for a PhD following holy cross. I attended Ga Tech. I spoke at length with my academic and research advisors (professors Royden and king) about this decision. I had the opportunity to visit these schools upon acceptance and interview with the professors I would be working with. It was these visits that cemented that I wanted to be at ga tech.

 

3. What were you involved in when you were on campus?  

I was involved in the recruitment office my freshman year, and. I worked in food services my first year on campus. I provided tutoring through the computer science department when I was at holy cross. I was a TA and RA for the computer science department as well. I participated in research over the summers with Professor Royden. I was also a member of the honors college and did a senior thesis with professor Royden.

 

4. What was your major and how did it affect your career decisions?  

I was a double major in mathematics and computer science. My work at holy cross was the foundation for my graduate school work, which lead my first job in industry.

 

5. What are one or two skills that you developed at Holy Cross that you use in your work? 

Holy cross gave me a solid foundation as a programmer, and I write scripts everyday at my job. Also, Holy Cross gave me my first experience doing research. I learned to approach problems from different angles. I understood how to ask questions that have value, learn what has been done to answer those questions and do the work to help answer those questions.

 

6. What advice do you have for students today?

Although it’s very cliche, I think it’s important to know that failures are only the end if you let them be. There is no single assignment, test, denial, etc. that prevents you from continuing to study and work on things that interest and excite you.

Meet Alumna Helen Tucceri ’15, Senior Software Engineer at True Fit Corporation

Name: Helen Tucceri

Class Year: 2015

Title: Senior Software Engineer

Organization: True Fit Corporation

 

1. In one sentence, what does your job entail?  

In my role as a Senior Software Engineer on True Fit’s Retail Shopper Experience Squad, I am responsible for all of our different integrations including standard JavaScript, iOS/Android, and API based integrations on retailer sites and connect the end user with our backend services to provide fit and style recommendations.

 

2. What planned and unplanned events connected you to your industry and your first employer after Holy Cross? How did you learn/decided it was a good fit for you?    

After graduation, I knew that I did not immediately want to continue with graduate school, so I put my resume out there and started studying for the first Actuarial exam. A recruiter who came across my resume contacted me about a “Web Engineer” position at a company called True Fit. I decided to give it a shot and got the position. Once I started working there, I knew I found the right place because my coworkers were so supportive of my continued growth and learning and were always willing to help me out when I needed guidance. I loved the fast paced startup environment and grew from Web Engineer to Software Engineer to Senior Software Engineer over the past five years.

 

3. What were you involved in when you were on campus?  

Throughout my time on campus I was involved with Big Brothers Big Sisters, Science Ambassadors, Habitat for Humanity, giving tours for the Admissions office, and Dance Ensemble.

 

4. What was your major and how did it affect your career decisions?  

I majored in Mathematics and minored in both Computer Science and Italian. My math background had me interested in becoming an actuary, which is why I started studying for the exam after graduation. I was also interested in Software Engineering because of my CS background. I decided to go for it when the recruiter contacted me about the position at True Fit, assuming I could fall back on a career as an actuary if it wasn’t for me. I ended up loving it and am so glad that I took the risk and tried something new.

 

5. What are one or two skills that you developed at Holy Cross that you use in your work? 

One part of my Holy Cross experience that has benefited me both in and outside of work is study abroad. I spent a year studying in Bologna, Italy and was able to learn so much about communication, working with others from different backgrounds, and embracing new ways of thinking. These communication skills that I gained during that year help me to communicate with coworkers both inside and outside of the Engineering department as well as with clients. I was also able to participate in summer research with Professor Hwang, during which I learned a great deal about building web applications. This was a great experience that taught me that it’s ok to learn as you go and to not give up even when presented with a problem that you may not know how to solve immediately. This resilience and love of learning has been extremely helpful to me as a software engineer at a growing startup where the pace is fast and learning on the job is required.

 

6. What advice do you have for students today?

One piece of advice that I would give is that it’s ok to not know what’s coming next. Be open to any and all opportunities that present themselves to you. Even if you try something and find that it’s not what you love, you’re still one step closer to finding what you DO love!

Meet Alum Joseph Wihbey ’16, Mechanical Engineer @ Sikorsky

Name: Joseph Wihbey

Class Year: 2016

Title: Mechanical Engineer

Organization: Sikorsky

 

1. In one sentence, what does your job entail?  

I am a mechanical designer that designs, analyzes, and details test machines for Sikorsky helicopter components.

 

2. What planned and unplanned events connected you to your industry and your first employer after Holy Cross? How did you learn/decided it was a good fit for you?    

I had always planned on pursuing engineering. I was unsure of which engineering field I would be most interested in. My experience within the Holy Cross physics department helped me decide on mechanical engineering.

 

3. What were you involved in when you were on campus?  

I was involved in on-campus research – I studied atomic physics in Professor Oxley’s lab. The hands-on experiments I took part in through Professor Oxley’s lab were very formative and a major inspiration. I was also involved in SPUD and Track and Field.

4. What was your major and how did it affect your career decisions?  

I was a 3-2 engineering student at Holy Cross. I studied physics at Holy Cross and mechanical engineering at Columbia. In both majors, I got to use a lot of math – particularly calculus and differential equations. I wanted a job where I would be able to use those math skills on a regular basis. I feel very lucky that in my current role I am constantly referring back to my college textbooks and applying what I learned in school.

5. What are one or two skills that you developed at Holy Cross that you use in your work? 

Taking detailed notes! A lot can happen in the course of the day, between meetings and other types of distractions, and keeping a notebook has helped me stay on task.

6. What advice do you have for students today?

Take advantage of the liberal arts curriculum! Try not to think of the common requirements as a chore, but as an opportunity to try something new.

Meet Alumna Dr. Kathleen D. Dejwakh ’09, NASA

Name:  Dr. Kathleen D. Dejwakh

Class Year: 2009

Title: Computer Engineer, Data Management Team Lead, CERES Science Team

Organization:  NASA

 

1. In one sentence, what does your job entail?  

I oversee the production of publicly available data products, generated from data collected by NASA and NOAA Earth observing satellites, that constitute a twenty-year and ongoing climate data record of Earth.

 

2. What planned and unplanned events connected you to your industry and your first employer after Holy Cross? How did you learn/decided it was a good fit for you?
I suppose that you could say that this is my first “real” job since graduating from Holy Cross, since I was in graduate school and engaged in a brief post-doctoral opportunity for so long (2009-2017). When I think about it, each transition made sense, but it was mostly serendipity that got me here.

Attending a graduate school so close to a NASA center, (NASA Langley Research Center), was certainly lucky. As I found that I needed supplemental income, I planned on finding an internship type of opportunity, transitioning out of my graduate program in computer graphics. Since I wanted to expand my concept of the types of imagery I could work with, I applied for and obtained a position as a NASA DEVELOP participant, working with Earth observation data. Comparing this more academia-like experience to a previous industry internship that I’d had, I became certain that I wanted to work in a sector that had more direct benefit to humanity and the environment. So, I applied for a civil service position at NASA and was selected.

 

3. What were you involved in when you were on campus?  

I participated in several clubs and activities while on campus: S.P.U.D., liturgical ministry (lector coordinator), Sailing Club, Bishop Healy Multicultural Club, and Math/C.S. Student Advisory Council.

 

4. What was your major and how did it affect your career decisions?  

I majored in Computer Science simply because I enjoyed the classes. I really didn’t have a career goal in mind, at the time. The part-logic, part-creativity involved in creating programs felt really satisfying. It just so happened that it is a hot market for software engineers out there.

 

5. What are one or two skills that you developed at Holy Cross that you use in your work? 

First off, I would say that I employ mindfulness and empathy day-to-day. Practicing the motto and spiritual cultivation at Holy Cross strengthened in me the importance of being kind to myself and understanding of others, and the bigger picture. Secondly, I use those core Computer Science classes of algorithms, data structures, and programming. They’re the backbone of software engineering! What can I say.

 

6. What advice do you have for students today?

I think the best career for someone would be not just what they enjoy, but what they’re good at. To figure that out, you probably have to cast a wide net in school. Don’t be afraid to do that, change with time, cross things off of your list, and envision a career-path that may play to multiple strengths at once or in sequence. Sometimes…you even have to create a niche for yourself. There are no rules.